eFax Guru Comparison and Benefits

	Benefits	Cloud Maven’s eFax Guru Application	Competitor’s
Pricing	Competitive	40% cost-effective and better solution.	40% expensive and provide zero-no support.
Application Design	Ability to support multiple standard or custom objects	Supported ( we support all custom or standard objects)	Most applications only support single objects and usually standard objects.
	Customizable cover letter	Supported ( We can send different cover letters based on the number)	Either not endorsed or a static cover letter
	Delivery Rate	Incoming rate – 100% Outbound delivery rate of 98% Using our advanced algorithm and logic, we attempt to deliver or fetch the faxes ten times before failing. We provide complete reconciliation.	Incoming – 90% Outbound Delivery rate of 85%. 1 to 3 attempts only. There is no reconciliation option for exceptions or failed incoming messages. Missed faxes would lead to additional operational costs(customer support, etc.) and could lead to revenue costs.
	Ability to deliver up to 600 pages	Supported	Unsupported ( Max capability of 15 pages per fax)
	Bulk faxes and integration with salesforce marketing cloud (Pardot)	Supported	Unsupported
Business Benefits	Save at least 15 minutes per incoming reduction in the manual labor spent. Our application supports automatic indexing of faxes with the provider and patient.	Supported	Unsupported
Business Benefits	Reporting and Dashboard	We provide detailed information for each incoming and outgoing fax	Provided outside salesforce.
Innovation	Automate workflow	You can automate the process using flows and apex triggers	No Service provided
Innovation	Save storage using our Amazon S3 bucket.	Supported We can also integrate with Google Workspace at additional setup fees	Unsupported

eFax Guru Comparison and Benefits

Benefits

Cloud Maven’s eFax Guru Application

Competitor’s

Pricing

Competitive

40% cost-effective and better solution.

40% expensive and provide zero-no support.

Application Design

Ability to support multiple standard or custom objects

Supported ( we support all custom or standard objects)

Most applications only support single objects and usually standard objects.

Customizable cover letter

Supported ( We can send different cover letters based on the number)

Either not endorsed or a static cover letter

Delivery Rate

Incoming rate – 100%

Outbound delivery rate of 98%

Using our advanced algorithm and logic, we attempt to deliver or fetch the faxes ten times before failing. We provide complete reconciliation.

Incoming – 90%

Outbound Delivery rate of 85%.

1 to 3 attempts only. There is no reconciliation option for exceptions or failed incoming messages.

Missed faxes would lead to additional operational costs(customer support, etc.) and could lead to revenue costs.

Ability to deliver up to 600 pages

Supported

Unsupported ( Max capability of 15 pages per fax)

Bulk faxes and integration with salesforce marketing cloud (Pardot)

Supported

Unsupported

Business Benefits

Save at least 15 minutes per incoming reduction in the manual labor spent.

Our application supports automatic indexing of faxes with the provider and patient.

Supported

Unsupported

Reporting and Dashboard

We provide detailed information for each incoming and outgoing fax

Provided outside salesforce.

Innovation

Automate workflow

You can automate the process using flows and apex triggers

No Service provided

Save storage using our Amazon S3 bucket.

Supported

We can also integrate with Google Workspace at additional setup fees

Unsupported