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Setup eFAX for Second Object in the Org

Setup eFAX for Second Object in the Org

  • Search for Custom Setting in Quick Find Box.

  • Click on Manage of “Data Transfer Settings”.

  • Create a new “InboundeFAX_Query_Label” (If it is not present).

  • Enter the details as shown in below picture.

  • In value section, Enter following query :-

FIND {0} IN ALL FIELDS RETURNING Contact(Name, Id ORDER BY LASTMODIFIEDDATE DESC LIMIT 1) LIMIT 10

Now, Go to Setup and search “Custom Metadata Types” in Quick Find Box.

  • Click on “Manage Records“ of SMS Configuration.

  • Click New.

  • Enter the details as shown below:

  • For Label, Enter Object name

  • For UI DropDown Options, Enter the required Fax field. In above picture, the required field is Fax only , if the requirement is of more than one field, write as comma separated value. (Example :- Fax,MobilePhone).

  • For Type, Select FAX.

  • Click on Save.

  • Go to Object Manager and Go to the source object.

  • Click on Page Layouts.

  • Add eFAX to the Related list.

  • Click Save.

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