SMS Automation Required Fields
- Amit Mishra
- Sheni Singhal
Required fields to Create SMS Message Record.
SMS Fields | API Name | Â |
|---|---|---|
Message Type |
| The value will be SMS or MMS nase on the content we want to Share |
User First Name | User_First_Name__c | Name of the User who is sending the SMS |
User Last Name | User_Last_Name__c | Last Name of the User who is Sending the SMS |
User Phone | User_Phone__c | Phone Number of the User who is Sending the SMS, This Number should be registered in SMS Number User Mapping Record. Please find the Attached ER Diagram below to retrieve the number. |
Customer’s Phone Number | Customer_s_Phone_Number__c | Phone Number of the Customer to Whom we want to Send the SMS. |
Record Type Id | RecordTypeId | It should containing the Outbound Record Type Id |
Parent Record Id | Parent_Record_Id__c | It should contain the Record Id of the SOurce Object from Where the SMS is sent. |
Text Message | Text_Message__c | It should contain the content which we want to send to the Customer, It’s value can be retrieved from SMS Template Records or we can Hardcode is as well. |
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Once the Record is inserted into the System the SMS App will send the SMS to the Customer.
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ER Diagram -
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