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Create/Update Text/Email Template

Create/Update Text/Email Template


Add New Request Templates

  • Go to the Secure File Transfer Application.

  • Click on the Text/Email Templates tab.

  • Click New

  • Fill up the fields as below:

    • Template Name - Should be unique

    • Object name - The API Name of the Object on which this template would be available

    • Request Type - Select ‘Media Request’

    • File Tags - Select the FIle Tags from the multi-select picklist which would be requested for this Template

    • Fill in the SMS and Email Message Details.

  • Click Save.

Please find the detailed steps at the below Link

https://cloudmaven.atlassian.net/l/c/u4ffAXnw


Update Text/Email Templates

  • Go to the Secure File Transfer Application.

  • Click on the Text/Email Templates tab.

  • Select the Email Template you want to update.

  • Click on Edit

  • Update the SMS/Email/Message Fields According to Business requirements.

  • Select the file tags according to business requirements.

  • Click Save

How to add Dynamic Template

  • Click on New

  • Use merge fields like {!FirstName}, {!LastName} in the template.

  • Click Save.