Process Builder to Update Status Description Field
Click on the Gear Icon and click setup.
In Quick find box search for Process Builder.
Click New.
Select Alert as the Object.
For “Start the Process” Option select “Only when Record is Created”.
Click on Add Criteria.
In Conditions select “Status Description”
Operator = Contains
Type = String
Freeze OR Frozen
Click on Add Action.
Action Name - Update Credit Report Record
Record - Credit Report
Field - Status Description
Type - String
Value - “Credit File Frozen, Please ask the Consumer to unlock the File and try to pull again.
Save and Activate