New Features
1. Number Lookup Service
This feature helps you know the details behind every phone number. You can use it to make each call more productive, reduce undelivered messages, and protect from spam and fraud.
We have exposed a new method
NumberLookupService.NumberLookupWrapper oWrapper = NumberLookupService.getNumberLookupDetails('+19172342345');
This method will give the below number details
callerName":"DOE JOHN",
"carrierName":"NEW CINGULAR WIRELES ",
"carrierType":"mobile",
"city":"NWYRCYZN01",
"sCountryCode":"US",
"sPhoneNumber":"+19172342345",
"state":"New York"
2. Allow Scheduled Message to be sent from the Campaign
This feature helps you to schedule bulk messages to be sent from a campaign. The user can select the date and the timings of the message.
User can also send an adhoc SMS message by creating a SMS record with ‘scheduled’ as Message Status and providing the Scheduled Time.
The message will appear in the chat box as shown in the image below. The yellow clock icon below the message represents that this is a scheduled message.
If you bring your cursor to the clock icon, you will able to see the date and time when the message is scheduled to be sent as shown below:
Batch is scheduled to run every day to check the scheduled time and send the messages. The frequency of the Batch can be adjusted as required.
3. SMS Inbox - Responded and Not Responded messages
This feature gives the user easy accessibility to view Responded and Unresponded messages in the SMS inbox through the utility bar.
If the user has responded to all the messages, the screen will appear as shown below:
If the user has unresponded messages, the screen will appear as below:
The chats of the responded messages will be shown as below:
4. Select/DeSelect File Tags on the File Request Component
This feature sets the default tags on the Secure File template to be selected or not selected while making a File Request.
You can set this flag to true if you want the all the File tags to be selected.
In case it is false, then none of the tags would be selected.
5. Multiple BotDoc API Keys Supported
This feature allows you to have multiple API Keys inside Salesforce for Requesting/Sending Files.
Each API key will be configured with a seperate Email Template, custom domain and Email Sender addresses.
You can map different profiles/users with the API Key and use the corresponding settings to make the File Request.
Bug Fixes
1. Disallow Null SMS messages
This fix prevents you from sending blank messages.
Whenever a user tries to send a null message or space in SMS, the error message will appear as shown below.
2. Increase Link Message Limit (Secure File Transport)
Now there is no limit on the Link Message. You can send up to max of 30000 characters in the Link Message. This message is displayed on the customer portal where they can upload/download documents.
3. Files in the Media File component will be arranged in the decreasing order of Created Date.(Secure File Transport)
